Read what some of our satisfied insurance customers have to say!
Graphtone S., Charlottesville, Virginia“Great Customer Service! I appreciate how Jesus takes the time to answer my business emails, it’s helping me communicate with my customers. I highly recommend this company for anything involving insurance!”
- AEAshley E., Charlottesville, Virginia
“Jesus is always quick and attentive to any issue. Super happy with this company for our business and personal insurance!”
- MTMark T., Charlottesville, Virginia
“Heather is GREAT to work with. She’s a very thoughtful and clear communicator. Her service is very straightforward. She’s a joy to work with.”
- KSKaren S., Charlottesville, Virginia
“We have been a loyal customer for many years not only for our personal needs but also for our businesses. The staff are great to work with and respond quickly to our needs. We’ve only had to file one claim, and they were so helpful when we were overwhelmed and stressed from our loss. We always refer friends, family and other businesses to Specialized Insurance.”
- DNDavid N., Charlottesville, Virginia
“We have all our commercial insurance and our homeowner’s insurance with specialized. What we like about them is they are always there to help us with COI’s, changes to the policy’s, and most importantly they are available to all our questions no matter how relevant or irrelevant the questions may be at times. They are people oriented and care about their clients
David and Jane Navarre
Navarre’s Auto Service
Navars Towing
Navar Properties” - VGVictoria G., Charlottesville, Virginia
“Our company has been with Specialized insurance since 2014 and we have always received excellent service and quick answers to any questions. Anna Shepel & Neal Gorman are fantastic. They are quick to respond and very professional. We have several properties, equipment and a fleet of vehicles all insurance with Specialized Insurance and we are looking forward to many more years together.”
- Jason E., Charlottesville, Virginia
“What a great experience with Suzanne! We just moved to town and she was the most attentive and detailed agent I have ever worked with. She’s an exceptional listener, offers great options and advice, and is extraordinarily communicative. Excited for this new partnership!”
- TSTom S., Charlottesville, Virginia
“I recently contacted Specialized about replacing home and auto coverage that another (non-Charlottesville) agency had set up. Our circumstances required relatively quick action and Collin responded immediately, found policies that met our needs, and finalized the replacement in short order. Throughout the entire process he was an excellent communicator and extremely attentive to detail. In addition, he took the time to answer my stoopid questions with unfailing patience and zero condescension. Helpful, friendly, courteous…brave, clean, reverent, etc. etc. Cannot recommend more highly.”
- JBJohn B., Charlottesville, Virginia
“Heather is very professional and helpful.”
- ESEthel S., Charlottesville, Virginia
“I have used Specialized insurance for years. My experiences with Agent Heather Roach have been exceptional”
- JCJesse C., Charlottesville, Virginia
“Heather Roach is GREAT , she is always patient and willing to help and answer any questions I had. I have spoken to her several time within the last week and very polite and professional every time. Thank you, Andy Coffman.”
- BHBetty H., Charlottesville, Virginia
“Specialized Insurance has been great to work with as they are very accurate and quick to respond to anything we need. We have commercial auto insurance, workers compensation, and liability insurance with them. We have never had any issues in getting changes in that we may need for our autos and they are vey prompt in helping us with workers comp claims, and anything that may come up regarding our insurance coverage.”
- SRSmith &., Charlottesville, Virginia
“We have worked with Specialized Insurance for over 10 years and their commitment to their customers is truly exceptional. Everyone on their team is a pleasure to work with. They are responsive, well-informed, and they consistently go above and beyond to make sure we have the coverage we need. I strongly recommend Specialized Insurance.”
- GMG M., Charlottesville, Virginia
“I have had a great experience working with Trish at Specialized Insurance Services. She provided great service! I saved a lot of money on my car and home owners insurance. I even have better insurance than I had before. Thanks Trish!”
- TWTrisha W., Charlottesville, Virginia
“Great personal service!”
