Read what some of our satisfied insurance customers have to say!
- HAHakam A., Charlottesville, VA
“I have my own business and rental property and I have been conducting business with Heather for insurance she has been amazing and just being able to contact her directly instead of listening to a recording and talking to someone different she has worked with me on giving my company the best rates and the service is nothing but amazing.”
- MMblume1985, Charlottesville, VA
“Received a very competitive quote from Heather. She answered all my questions. Totally satisfied!!”
- MBMike B., Charlottesville, VA
- CCCaroline C., Charlottesville, VA
“I received same-day service when inquiring about an auto quote and subsequent policy. Working with Megan was so easy. She explained the policy to me and even let me know my new policy had more features and a lower price! Outstanding virtual service, handle time, and customer service. 5 out of 5 stars!! 😁.”
- JSJohn S., Charlottesville, VA
“Great service, clear explanations of options, and saved us a good bit of money compared to our previous business insurance plans. Thank you, Neal and team!”
- STSettle T., Charlottesville, VA
“Great customer service. When I have a question, I get in touch with Heather and Heather always answers in a timely fashion.”
- INIvan N., Charlottesville, VA
“Heather with Specialized Insurance did a wonderful job providing insurance for my excavating company, not only did I save 20% or more she is always available to answer my questions. Thank you, Heather and Specialized!”
- DMDwayne M., Charlottesville, VA
“I’ve been using Specialized Insurance Services for several years for my business needs! Amy and Heather have been amazing! They are precise, prompt, and always available to answer any questions or concerns. Would truly recommend them for all your insurance needs.”
- CCCharles C., Charlottesville, VA
“I have been with Erie Insurance for over five years now. Lately, I needed to cancel one homeowner’s insurance because I sold the house. Concurrently, I added two homeowners insurance for my newly procured rental properties. I like my Erie Insurance coverages for my homes because of low deductibles and low premiums. The agent that was assisting me during this past week was Suzanne Triola. She provided me with awesome customer service, was very responsive, friendly, and great to work with. Suzanne is the best in the business. I will certainly refer Erie Insurance to my family and friends.
” - JCJennings C., Charlottesville, VA
“Always a great experience interacting with specialized. Fast, friendly, and professional service.
” - SDShannon D., Charlottesville, VA
“I have used Specialized Insurance for many years now. They found the best pricing for my homeowners’ insurance and no other company has ever been able to beat the pricing, and they really have tried. The agents are very responsive and easy to work with.”
- NJNicole J., Charlottesville, VA
“Suzanne is absolutely lovely to work with – super responsive and very professional. I highly recommend it!”
- ALAdahlia L., Charlottesville, VA
“WOW!!! What wonderful people you have working for your company. I was able to switch over my insurance from another company to find out they were charging me double of what I pay now… so thank you for all you’ve done and happy holidays to all! P.S. Heather is always awesome, stays on top of it, and is just all-around such a pleasure working with!”
- ABAaron B., Charlottesville, VA
“Grace worked to get us the best insurance rate for our renter’s and auto policies, and we are grateful for her diligence and efficiency in setting up our new policies. She was professional and helpful with any questions we had.”
- BMBarry M., Charlottesville, Virginia
“Recommended by my Dad as he couldn’t believe the money saved with Specialized Insurance. He explained that his new policy was not only significantly less but included enhanced coverage. I encouraged my Dad to carefully check the coverage limits but also verify that exemptions were not included in the fine print.
After additional review and numerous conversations with his account manager, Dad did in fact have everything required including Umbrella coverage with a significant reduction in premium. Specialized Insurance received his 5-Star review. I was surprised by his review because he has never rated any product or customer service experience this highly.
I contacted Specialized and was immediately transferred to a warm friendly voice, Trish. I requested that she review my current policy and get back with me. After scanning my current policy and sending by email, received a call about an hour later. Trish advised me to make some coverage changes and add additional coverage which I had never considered. Trish gave me the verbal quote; significant savings with total coverage.
Specialized has my 5-Star rating for product and customer service.”