Read what some of our satisfied insurance customers have to say!
Aisha Z., Charlottesville, Virginia“Quick response after hours and quicker resolution. Great customer service!”
- RSRachael S., Charlottesville, Virginia
“I called Specialized after reading all the positive Google reviews because I wasn’t sure where to start with getting VA auto insurance and wanted some guidance. I was connected with Collin, and he was a tremendous help. He was quick in sending over various quotes for comparison and he followed up with me via text a couple days later, which I really appreciated. He spent 25+ minutes on the phone with me helping me optimize the policy for my needs before we committed to it, and then he had the final documents to me later that afternoon! Overall, a very easy process and I feel much more confident in the policy that Collin helped me put together compared to one I would’ve found by myself. Thank you so much!!”
- WZWeixia Z., Charlottesville, Virginia
- PFPatrick F., Charlottesville, Virginia
“Specialized Insurance is always prepared to present any documentation that my clients require.
When I send A request to Amy Johnson I know that within 24hrs or sooner it’s done.” - VSValerie S., Charlottesville, Virginia
- MCMichael C., Charlottesville, Virginia
“My needs were sort of complex..to me anyway. And I was extremely unhappy with the response..actually, the lack of response from another local broker agency that I’ve been with for quite a long time.
I basically relied on some google reviews and contacted Specialized. I was directed to Heather.
Heather operates much like my attorney, Dave Dallas, at Williams Mullen…..if he’s does not have the answer, he has an entire cadre of attorneys that specialize in the field that needs to be addressed. Heather is the same for her industry…to a tee..She introduced me to Collin… and between the two of them, they came up with a great plan that cut my cost in half, and gave better protection. Absolutely professional. We tossed around various questions about how to best cover the property, and she always put the time in to get the right answers. And when I asked questions as we refined the coverage, I had same day answers from both Heather and Collin.
If you are not with Specialized, you may as well not be insured. No lie.” - JCJulie C., Charlottesville, Virginia
“Excellent customer service! And great company to deal with. Would highly recommend.”
- VFV F., Charlottesville, Virginia
“Megan was great getting me a quote together.”
- AYAllie Y., Charlottesville, Virginia
“Specialized Insurance has been so great for us! They cover our home and auto, and when I was in an accident they had great customer service. The rates are fair and they do a great job matching you to the best insurance for your needs. Tanya is always super helpful!”
- Ashley B., Charlottesville, Virginia
“We have worked with Heather Roach and Amy Johnson for several years and both have been so helpful and knowledgeable when it comes to our construction business. I highly recommend this team.”
- KCKrystal C., Charlottesville, Virginia
“My experiences with Specialized Insurance have been exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services.”
- BRBrian R., Charlottesville, Virginia
- HGHJ G., Charlottesville, Virginia
“Tanya and the team at Specialized Insurance are amazing – They did a complete analysis of my insurance needs including home, auto, business, business auto and umbrella. The new policies provided better coverage at a better price.
I am a client for life” - BCBriana C., Charlottesville, Virginia
“Megan worked hard to find the right insurance for my daughter in a tough situation. She took the time to ensure she had proper coverage In the most cost effective way!”
- Ccaroline, Charlottesville, Virginia
“I love working with Megan Apperson! When I had an accident earlier this year, she was very helpful by providing me with everything I needed to know from getting a rental to getting my car fixed. She directed me to the Claims dept, and then she followed up afterwards to make sure my experience was a good one. Very professional!”
