Read what some of our satisfied insurance customers have to say!
Stan H., Charlottesville, Virginia“As a small business owner, you really have a lot on your shoulders. Trying to get a new commercial policy in place has always been a long complex process which has been very stressful at times. I recently had to switch carriers because of a new contract and I reached out to Specialized Insurance. Heather contacted me right away! I sent her some paperwork and with hardly any questions asked she knew exactly what I needed. This sort of thing is critical since I was under the gun. She wasted no time and still took the time to contact me even after she was supposed to be starting her vacation. You don’t see this kind of service very often these days. I should have reached out to Specialized a lot sooner. I am very grateful for Heather and Specialized Insurance, they have really saved the day!”
- Kokko T., Charlottesville, Virginia
“I recently bought my first home, and Suzanne at Specialized Insurance was incredibly helpful in helping me secure my home owner’s policy. In addition to responding quickly to all my questions, she went above and beyond to help me navigate a hiccup relating to an unexpected delay in my closing date, getting my policy adjusted and paperwork amended for my lender within a matter of a couple hours.
My experience with Suzanne was exceedingly positive, and I would highly recommend her to anyone looking for a first-class insurance agent :)”
- JWJeanne W., Charlottesville, Virginia
“I spoke with Suzanne who took the time to listen to my needs and help me figure out the best policy for my budget.
Suzanne even took the time to research different companies to find me the best deal.
I have already recommended her to a friend.Thanks Suzanne for a wonderful experience.”
- LRLeon R., Charlottesville, Virginia
“Recently decided to review our current insurance policies coming up for renewal, and asked Suzanne at Specialized Insurance Services to help with this request. Suzanne was super fast in getting back to me, and found that I could save a decent amount by switching over to Erie. Great experience all round, and excellent customer service from Suzanne in particular.”
- Avery E., Charlottesville, Virginia
“Heather at Specialized Insurance is amazing!! She is so responsive and always has insight to share. She has taken a huge weight off my mind, and relieved the worry I had around lining up proper insurance for my small business. It is great to have help just a phone call away!”
- LPLuke P., Charlottesville, Virginia
- JOJohn O., Charlottesville, Virginia
“Mr. Gorman is a very professional and efficient agent.
He has work with me for our multiple businesses and is top notch” - TPTed P., Charlottesville, Virginia
“My son moved to Charlottesville last year and Gayle Miller at Specialized Insurance couldn’t have been more helpful, she helped us with auto insurance and a contents policy, making the move that much easier. We recently needed to open a claim and Gayle was there again to help out. The entire matter was resolve in a few days with a great outcome. Thank you Gayle for all of your help.”
- ECElaine C., Charlottesville, Virginia
“Suzanne was so helpful, professional and answered all of my insurance questions re. our vehicle(s) coverage. She was so easy to deal with and always returned my phone calls promptly. She made my stress level of having to switch insurance companies manageable. She found the best rates for me and provided quotes promptly and efficiently. I do not know what I would have done without her expertise and knowledge of insurance. I would like to thank Suzanne and her company for going the extra mile.”
- RMRonda M., Charlottesville, Virginia
“We’ve been using Specialized Insurance Services since 2012, for our personal & commercial policies. We are extremely happy with them, as we’ve never had a bad experience with any of their agents or employee’s. They are very knowledgeable in the insurance industry for both personal & commercial policies. I would recommend them to anyone looking for a great insurance company! Super easy to deal with, just great people all around.”
- NSNick S., Charlottesville, Virginia
“Highly knowledgeable team at Specialized. They were able to get insurance for my small business prepared quickly and professionally. I highly recommend them!”
- CSchinmaya s., Charlottesville, Virginia
“Great place to get your insurance services. We worked with Suzanne Triola. She is very patient and thorough. She explained everything in detail regarding our home, auto and umbrella policies. She is fantastic and great to work with!!”
- RSR S., Charlottesville, Virginia
“Great Company to work with! Competitive Pricing!”
- CCCharles C., Charlottesville, Virginia
“I have been with Erie Insurance for over five years now. Lately, I needed to cancel one homeowners insurance because I sold the house. Concurrently, I added two homeowners insurance for my newly procured rental properties. I like my Erie Insurance coverages for my homes because of low deductibles and low premiums. The agent that was assisting me during this past week was Suzanne Triola. She provided me with awesome customer service, very responsive, friendly and great to work with. Suzanne is the best in the business. I will certainly refer Erie Insurance to my family and friends.
Charles Chan”
- SDShannon D., Charlottesville, Virginia
“I have used Specialized Insurance for many years now. They found the best pricing for my homeowners insurance and no other company has ever been able to beat the pricing, and they really have tried. The agents are very responsive and easy to work with.”
