Read what some of our satisfied insurance customers have to say!
- AB
- KM
- Maneet C., Charlottesville, Virginia
“I would like to thank Suzanne for helping me out immensely through the process of insuring myself and my car. I was very lost and confused but she walked me through the process regardless of time of day. If you need help with insurance I recommend working with Suzanne everyday of the week”
- JJFL, Charlottesville, Virginia
“The service I’ve received from Specialized Insurance is excellent. I’m invariably requesting insurance certificates for our customers many of which aren’t clear about the details or timely in their requests. Brittany and Tonya and the whole crew at Specialized really make the effort to turn things around as fast as possible – usually in less than a day. For more complicated requests, they always keep you in the loop. This may not seem like much, but I’ve worked with other agencies that weren’t as prompt at responding and that meant delays in getting paid. It’s nice to work with an agency that is just as concerned with providing support as it is in selling policies.
Update 11/22/19:
Once again Specialized has come through in a pinch. We had a tight deadline on a bid and needed to price add’l insurance policies and Brittany once again helped make this happen. We call Specialized at the 11th hour and they came through. Great service.
Update 9/9/22:
Amazing service again. I’ve been working with Lindsay recently and she’s been exceptionally attentive. Fantastic account manager. Always polite, punctual, and professional. Specialized really provides great customer service – one of the best insurance agencies I’ve worked with in the past 25 years. I can’t think of one account manager I’ve ever had a problem with or didn’t provide great service. I definitely recommend them.”
- GC
- BD
- Billy S., Charlottesville, Virginia
“My family and our business have been using Specialized for many years now. Their help when needed is very responsive. They’ve had to juggle some things for us and work with us with changes, COI’s being needed quickly and every time, they are so nice and easy to deal with. Gayle Miller in particular has been outstanding in every facet of handling our business needs. I would highly recommend Specialized Insurance and we do! Many of our associates and friends use Specialized as well. Lindsay Armory has done excellent work for us!”
- NH
- KS